For customers

How Hangrr works

Three simple steps from idea to flight - without chasing operators by phone, email or WhatsApp.

How it works

Three steps, no chasing operators

Hangrr replaces the email + WhatsApp + phone-call shuffle with a clean, structured marketplace.

  1. 1

    Request your flight

    Tell us where you’re going, when, and how many people. No signup needed to start - just a few details.

  2. 2

    Compare bids

    Verified operators bid within hours. Compare price, aircraft, inclusions and reviews side by side.

  3. 3

    Pay securely & fly

    Pay through Hangrr - funds are held in escrow until your flight is complete. Then released to the operator.

Why book through Hangrr

Your money is safe, your flight is verified.

Going direct means trusting deposits to an unknown operator. Hangrr holds your payment in escrow and only releases it when your flight is complete.

Escrow protection

Your payment is held by Hangrr - not the operator. Funds release only when your flight is confirmed complete.

Stripe-secured

Verified operators

Every operator is checked for CASA approval, insurance and operational history before they can bid on your request.

CASA-aligned

Real reviews

Reviews come from real customers after real flights. No paid-for ratings, no fluff.

Verified after flight

No hidden fees

Operator bids are itemised. The price you accept is the price you pay - no surprise surcharges.

Transparent
Detail

What happens after you accept a bid?

  1. 1
    Confirmation
    Your card is charged and the funds enter escrow. The operator gets a notification with the booking details.
  2. 2
    Operator preparation
    The operator confirms aircraft, crew and operational requirements. They may ask follow-up questions through Hangrr's in-app messaging.
  3. 3
    Day of flight
    You fly. Pre-flight checklists and dispatch are run by the operator on the Hangrr Platform.
  4. 4
    Completion
    The operator marks the flight complete. Escrow releases to the operator. You get an invoice and a chance to leave a review.

Frequently asked questions

Is it free to request a flight?+

Yes. Requesting a flight on Hangrr is free, with no obligation to accept a bid. Operators compete for your work; you only pay if you accept a bid.

How does the escrow work?+

When you accept a bid, your payment is held by Hangrr through Stripe. It's only released to the operator after your flight is confirmed complete.

How fast do operators bid?+

Most requests receive bids within hours. Standard requests are open for 7 days; ASAP requests expire in 24 hours.

Are operators verified?+

Operators are checked for CASA approval, insurance and operational history before they can bid. You can also see verified-reviews from real Hangrr customers.

What if my flight is cancelled by weather?+

Operators reschedule weather-affected flights at no penalty. If a flight can't be rescheduled, the escrow returns to you in full.

Can I get an invoice or receipt?+

Yes - every paid booking generates a tax invoice you can download.